Food & beverage team leader

• Build complete SOP for the brand.• Develop the recipe for the brand as per the market need.• Training strategies developments in all aspects.• Excellent knowledge and building new methods of how to train and educate staff. • Building a required store checklist to ensure that the store operates smoothly as per the standards. • Developing staff with a continuous professional improvement plan to build capabilities & maximize their effective performance. • Ensure that all policies and procedures meet the established quality standards, including reliability, usability, and performance.• Analyze the business and create more ideas to improve the brand regarding operation and product quality. • Conducting site inspection, Health & Safety in-house training.• Train the employees to operate the store as per the slandered company policy. • Visiting the stores and ensuring that all the standards are implemented.• Training Strategies Developments.• Developing staff with a continuous professional improvement plan to build capabilities & maximize their effective performance.• Designed and implemented training programs/materials for the brand, including, On-Boarding, Sequence of Service, Sequence of Service & Upselling techniques, and Inventory Control through ERP system & manually. • Training material for promoted employees (based on their positions), etc.• Searching for new candidates from many websites and resources. • Interview the new candidate for hiring purposes and provide recommendations. • Other tasks and projects assigned by the company related to the work.

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